Patient Rights - Best Beauty & Healthcare Hospital, Dubai, UAE
Welcome To Charme Day Surgery.

Patient Rights

  • Receive a comprehensive medical care aimed at reaching a proper medical diagnosis and treatment for your illness.
  • Give written general consent in any treatment decision & an informed consent for any procedures.
  • Refuse treatment and be informed of the consequences thereof and documented on the refusal of treatment form.
  • Know the name and professional status of your care providers.
  • Refuse examination or follow up treatment by any person not directly responsible for your care.
  • Receive a satisfactory explanation and comprehensive information in a simple understandable manner.
  • Participate in care decision making, obtain a second opinion, refuse treatment or medications.
  • Receive appropriate impartial care and respect of your privacy, your personal values and beliefs from all staff.
  • Know what rules and regulations apply to your own conduct and care.
  • Have an interpreter if language is a barrier to understand details of your care.
  • Obtain a copy of the clinical summary, medical test results and bill upon request.
  • Request religious support at own discretion as long as it does not interfere with other
  • Patients or regular clinic functioning.
  • Express concerns, suggestions and complaints and receive feedback.
  • Receive appropriate assessment and management of pain.
  • Personal Privacy.
  • Receive care in a safe setting.
  • Be free from all forms of abuse or harassment.
  • Consider the disability and special needs patients.
  • Bring your identification documents & health insurance card (when applicable).
  • Follow rules and regulations of the center and observe safety regulations including but not limited to non-smoking policy.
  • Respect the priority given to emergency cases.
  • Avoid interference with the treatment of other patients.
  • Provide complete and accurate information about present complaints, past medical history as well as known drug allergies.
  • Follow the treating doctor ‘s instructions.
  • Take responsibility for refusing or not following the treatment plan after being informed about the potential consequences of the decision.
  • Verbalize your understanding of the instruction or planned course of action for your treatment given by clinical staff.
  • Provide accurate information concerning your method of payment. and ability to pay any extra charges not covered by your medical insurance.
  • To keep appointments on time and inform the center in case of cancellation.
  • Restrict from taking photographs or videos inside the procedure / treatment room.
  • Avoid bringing valuable personal belonging to the center.
Home Doctors Specialities About Contact