Receive a comprehensive medical care aimed at reaching a proper medical diagnosis and treatment for your illness.
Give written general consent in any treatment decision & an informed consent for any procedures.
Refuse treatment and be informed of the consequences thereof and documented on the refusal of treatment form.
Know the name and professional status of your care providers.
Refuse examination or follow up treatment by any person not directly responsible for your care.
Receive a satisfactory explanation and comprehensive information in a simple understandable manner.
Participate in care decision making, obtain a second opinion, refuse treatment or medications.
Receive appropriate impartial care and respect of your privacy, your personal values and beliefs from all staff.
Know what rules and regulations apply to your own conduct and care.
Have an interpreter if language is a barrier to understand details of your care.
Obtain a copy of the clinical summary, medical test results and bill upon request.
Request religious support at own discretion as long as it does not interfere with other
Patients or regular clinic functioning.
Express concerns, suggestions and complaints and receive feedback.
Receive appropriate assessment and management of pain.
Receive care in a safe setting.
Be free from all forms of abuse or harassment.
Consider the disability and special needs patients.
ALL PATIENTS HAVE THE RESPONSIBILITY TO
Bring your identification documents & health insurance card (when applicable).
Follow rules and regulations of the center and observe safety regulations including but not limited to non-smoking policy.
Respect the priority given to emergency cases.
Avoid interference with the treatment of other patients.
Provide complete and accurate information about present complaints, past medical history as well as known drug allergies.
Follow the treating doctor ‘s instructions.
Take responsibility for refusing or not following the treatment plan after being informed about the potential consequences of the decision.
Verbalize your understanding of the instruction or planned course of action for your treatment given by clinical staff.
Provide accurate information concerning your method of payment. and ability to pay any extra charges not covered by your medical insurance.
To keep appointments on time and inform the center in case of cancellation.
Restrict from taking photographs or videos inside the procedure / treatment room.
Avoid bringing valuable personal belonging to the center.
Located in the heart of Dubai, Jumeirah area, Charme Day Surgery Center provides a wide range of health and cosmetic services, and takes pride in presenting a team of experts to ensure the best services provided in an ultimate medical and beauty destination.